Installing Come on an Android device
About installing the Come app
Five steps that match the verified product flow. None of them requires sideloading an APK from an unverified mirror.
Confirm the host
Make sure the address bar reads comecome-app.com before tapping the install action. The same first-party route is used throughout this product profile.
Tap Install App
The button opens the verified product route on the same identity. Do not split traffic to a third-party marketplace mirror.
Complete the on-screen steps
Follow the prompts on the verified route. If install cannot complete, the troubleshooting section below lists the verified checks.
Sign in with the same details
Use the same phone, email and password used during sign-up. The account lives behind the verified identity, not behind a marketplace profile.
Open /contact/ for any stall
If sign-in or install stalls, open /contact/ and start a private conversation with the support desk - replies appear in the same window.
Stuck at step 2
Reopen the install steps in a new tab and confirm the address bar reads comecome-app.com before tapping Install App. Do not paste the install URL into a third-party downloader.
Stuck at step 3
The product page will ask for notifications, storage and overlay permission. Allow each prompt in sequence - the install will not complete if any prompt is dismissed.
Stuck at step 4
If you signed up on the web, use the same phone or email and the same password. If you signed up inside the app, reset via the link on the sign-in page rather than creating a second account.
Stuck at step 5
Send a private message to the support desk. The desk stays online during all staging windows except the published maintenance window.
What the installation guide covers
Five steps, each bound to a single source field
Step 1 - Open the verified install route
The verified install route is /Login/playnow. Every CTA on the guide points at the same route, and the route is the one that the verified support desk recognises.
Step 2 - Confirm the host is comecome-app.com
The verified host is comecome-app.com. The guide and the verified product surface share the same host; readers who reach a different host have left the verified path.
Step 3 - Download the Android package
The Android package is delivered from the verified install route. The package is the same one the verified support desk tests against.
Step 4 - Allow install from this source
Android will ask the reader to allow install from this source on first launch. The verified path is the only path that needs the toggle.
Step 5 - Open the verified product surface
The verified product surface is the one the install route resolves to. The helpdesk and the verified identity share the same product surface.